HOW IT WORKS

OnTouch™ provides the perfect opportunity to enhance a holiday, take advantage of downtime, buy a personal or a business gift, or simply celebrate a return. Whether it’s a ground connection, live theatre, a sporting event, or dinner and a movie, OnTouch™ is there to enhance your passengers’ experience.

OnTouch™ is exclusive to airline patrons. It works in any environment whether online or offline. Our service can be conveniently accessed in the booking path on your airline’s website, onboard during flight, and post-flight via the OnTouch™ service where your passengers’ travel itineraries are used to secure personalized offers. Each time your customers purchase via OnTouch™, whether onboard or not, your airline continues to earn revenue. Just imagine the ancillary revenue growth possibilities.

Below is a step by step of how GuestLogix and OnTouch™ can work with you to produce revenue for you and additional income for your flight attendants while satisfying your customers in ways they never imagined.

Step 1: Meet with GuestLogix to identify routes and develop business model

Step 2: Identify ticket portfolio to be made available on routes

Step 3: Finalize business model and sign agreement

Step 4: Prepare onboard marketing collateral and announcements for crew

Step 5: Train flight attendants

Step 6: Prepare for and conduct onboard trial

Step 7: Rollout OnTouch™ offers route by route

Your airline can establish OnTouch™ to sell in as little as six weeks from start to finish of the initial program. Expansion to future offers is automated through GuestLogix’s technology platform.